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| | The Six Sigma Way Team Fieldbook $48.92 This companion guide to the bestsellingThe Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma--measuring performance, improving quality and saving millions in the process.The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma"Black Belts" and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level--just 3.4 defects per million; and much more. * Includes dozens of data-gathering forms and Six Sigma tools and worksheets * Describes key improvement methods in a concise"how-to" format with checklists and tips |
| | Fieldbook $7.75 No Synopsis Available |
| | The Skilled Facilitator Fieldbook (Paperback) $86.27 The Skilled Facilitator Fieldbook is based on the same proven principles outlined in Schwarzs groundbreaking book. The Skilled Facilitator Fieldbook is the next-step resource that offers consultants, facilitators, managers, leaders, trainers, coaches, and anyone that works within the field of facilitation, the tools, exercises, models, and stories that will help them develop sound responses to a wide range of challenging situations. The book spans the full scope of the successful Skilled Facilitator approach and includes information on how to get started and guidance for integrating the approach within existing organizational structures and processes. |
| | The Fifth Discipline Fieldbook (Paperback) $43.33 THE FIFTH DISCIPLINE FIELDBOOK is the practical how-to companion to Peter Senge`s groundbreaking 1990`s work THE FIFTH DISCIPLINE, in which he introduced and explained his concept of "the learning organization," an idea that greatly impressed the business community, especially those in management and organization. Senge believes that the company that stays competititive will be the one that reshapes itself, dynamically and paradigmatically, towards "learning," and he in his book he explained in detail exactly what that concept means. This useful FIELDBOOK tells how it can be done. |
| | Renewal Coaching Fieldbook (Paperback) $73.43 The field of business coaching is a recognized, rapidly growing discipline, used by many individuals and organizations to improve the workplace performance. Part of a series of books, Renewal Coaching Fieldbook provides proven, research-based, sustainable strategies. Including website access to resources, assessments, downloads, research, and case studies, this book offers a wiki environment for readers to contribute and share their own experiences. Additionally, the Fieldbook contains cases, tips, and resources for a deeper understanding for executive coaches, teachers, volunteers or anyone who fits into the role of a “coach.” |
| | The Spin Selling Fieldbook (Paperback) $35.14 Strategies and tools that guarantee big-ticket sales!Neil Rackham`s national bestseller SPIN Selling revolutionized high-end selling. Now, The SPIN Selling Fieldbook shows you how to actually put into practice the proven tools and techniques outlined in that cutting-edge guide. After a review of the SPIN method of selling, Neil Rackham zeroes in on the critical SPIN® questioning behaviors. He shows you how to apply the tools and techniques to your own selling situation, using practical, skill-building exercises incorporated into each chapter. Addressing the sales of services as well as capital goods, the Fieldbook provides you with a hands-on implementation guide for applying SPIN in a wide range of businesses from localized companies to large multinationals. Real-life case studies of sales forces at leading-edge companies such as Motorola, Johnson & Johnson, and AT&T help you explore additional techniques that go beyond the basics to boost sales with even the toughest customers and clients. |
| | Negotiation Fieldbook (Paperback) $29.78 The How-to Guide to collaborative negotiationBusiness and negotiation go hand-in-hand, yet the actual process of conducting a successful negotiation is rarely taught. In the fully revised edition of The Negotiation Fieldbook, you`ll find proven strategies for handling each phase of the negotiation process with skill and confidence. This hands-on reference describes the essentials you must focus on to be successful, how to sequence your moves in the often tricky process and even gives you techniques for rescuing a negotiation that`s failing.New to this edition:A diagnostic test to help you determine your own-and your opponents negotiating styleInformation on becoming an ethical negotiator-essential skill in today`s marketA chapter on the most common pitfalls and roadblocks faced when negotiating New guidance on how to act if you`re representing someone else or vice versaFilled with easy-to-use negotiation tactics and quizzes and scenarios throughout the book, The Negotiation Fieldbook is all you need to successfully execute every negotiation for your business, step-by-step. |
| | The Solution Selling Fieldbook $48.19 The breakthrough process used by more than 500,000 sales professionals worldwide! The Solution Selling Fieldbook helps you integrate the plan`s nuts-and-bolts techniques into your own day-to-day practices, and immediately gain access to key decision makers, diagnose buyers` business issues, and increase top-line sales. Building on the processes, principles, and management systems outlined in The New Solution Selling, this practitioner`s workbook features: A complete step-by-step blueprint for sales success A trial copy of Solution Selling software A valuable Solution Selling CD-ROM that includes tools, templates, and sales letters Includes Exclusive Solution Selling Software on CD-ROM More than 120 work sheets on negotiating, opportunity assessments, implementation plans, and more Letters/e-mail templates Coaching on Solution Selling techniques Import/export capabilities Links to more Solution Selling content |
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